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Privacy Policy
At Family Smile Centers, we are committed to protecting your privacy, both in our office and online. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant web privacy standards.
By visiting our website or providing personal information to our practice, you consent to the practices described below.
HIPAA Compliance and Patient Privacy
As a healthcare provider, we strictly adhere to HIPAA regulations regarding collecting, storing, and disclosing your protected health information (PHI).
Your PHI includes information such as:
- Your name, birth date, contact information, and medical history
- Diagnosis or treatment details
- Insurance and billing information
- Any information shared with us during your visits or through patient forms
Or Call (636) 757-1800
We only use your PHI for the following purposes:
- Treatment planning and coordination
- Billing and insurance claims
- Internal healthcare operations
- Communication regarding your care, such as appointment reminders
- Compliance with legal or regulatory requirements
We do not share your PHI with third parties for marketing or non-treatment purposes without your explicit written consent.
If you would like a copy of our full Notice of Privacy Practices or wish to request an amendment or restriction to your records, please contact our office.
Website Privacy & Cookies
When you browse our website, we may collect limited information that helps us improve your experience and protect the integrity of our services.
This information may include:
- Device type, browser, and IP address
- Pages visited and time spent on the site
- Forms you submit (e.g., contact or appointment requests)
Cookies Statement
Our website may use cookies—small data files stored on your device—to:
- Remember preferences or form entries
- Analyze traffic patterns and page usage
- Optimize content and improve user experience
You may choose to disable cookies through your browser settings. However, some website features may not function optimally without them.
We do not use cookies to collect personal health information or to track users across unrelated websites.
Third-Party Services
We may link to or use services (such as online scheduling tools or financing portals like CareCredit or Sunbit) that have their own privacy policies. We recommend reviewing their terms before submitting any personal information through those platforms.
Protecting Your Information
We use secure systems, encrypted forms, and access controls to safeguard all patient data electronically and in physical records. Only authorized personnel within our practice may access your information as needed for care or administration.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or technology. The current version will always be available on this page. Your continued use of our site or services after any changes are made constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, your personal data, or your HIPAA rights, please contact our office directly.
Family Smile Centers
| Mon | 7am – 6pm |
| Tue | 7am – 6pm |
| Wed | 7am – 4pm |
| Thur | 7am – 6pm |
| Fri | 7am – 1pm |
| Sat | Closed |
| Sun | Closed |
Phone: (636) 757-1800
We appreciate your trust and are committed to protecting your personal and health-related information at every step.