New Patients | Family Smile Centers in St. Charles County

First Visit & Patient Portal

New patients are always welcome at Family Smile Centers in St. Charles County, where we proudly serve the entire community. We want your first experience with us to feel seamless, informed, and comfortable. Below, you’ll find everything you need to prepare for your initial appointment—including access to our secure patient portal, helpful information about your first visit, and educational resources that support your long-term oral health. Whether you’re visiting for a routine checkup or a more comprehensive consultation, our team will guide you every step of the way.

To make your visit even more convenient, you can complete your patient information through our secure patient portal before your appointment. The portal allows you to easily submit required information, review your records, and communicate with our office—all in one place. Completing your information ahead of time helps streamline your check-in process and allows us to focus more on your care when you arrive.

Patient Portal

Notice of Privacy Practices – HIPAA (PDF)

What to Expect at Your First Appointment

Your first visit is all about understanding your needs and helping you feel at ease. We’ll take time to review your medical and dental history, perform a comprehensive exam, and discuss any concerns or goals you may have for your smile.

Here’s what you can expect:

Friendly check-in and introduction to our team
Review of medical and dental history
Digital X-rays (if needed)
Comprehensive dental exam
Personalized treatment recommendations
Ample time for questions and conversation

If you’re scheduled for a specific consultation—such as cosmetic treatment, orthodontics, or dental implants—we may also use intraoral photos or 3D imaging to enhance our evaluation. Patients from all over St. Charles County trust us for compassionate, convenient, and tailored care.

Get Started

Or Call (636) 757-1800

Modern dental exam room with patient chair, overhead light, and clean countertop with dental supplies.

Young boy smiling in dental chair with father beside him and hygienist talking before exam.

First Visit Checklist

To help us serve you efficiently, please bring the following to your first appointment:

Completed new patient forms (see downloads below)
Photo ID
Insurance card (if applicable)
List of current medications
Any records or X-rays from a previous dental provider (optional, but helpful)

If you’re unsure which form applies to you, feel free to contact our front office team prior to your visit.

Smiling dental professional in navy scrubs standing with arms crossed.

Dentist and patient smiling while reviewing dental results in mirror after treatment.

Smiling child sitting in dental chair, interacting with dentist during checkup.

Confident dental professional in scrubs standing in clinic, ready to assist patients.

Modern dental exam room with chair, tools, and natural light, ready for patient care.

Get In Touch

Our Services

At Family Smile Centers in St. Charles County, we deliver personalized, comprehensive dentistry for every stage of life—from a child’s very first checkup to complete smile restorations. With flexible hours, advanced technology, and a full range of services under one roof, keeping your smile healthy and beautiful has never been easier.